Cancellation Policy
Please provide 24 hours advanced notice for cancellation or rescheduling requests. If request is sent within 24-hour timeframe of scheduled appointment, client will forfeit deposit fee per policy agreed upon at time of booking.
Email, phone call, text + DM are all accepted forms of communication.
Late Policy
At this time, there won't be an additional charge if client is late to scheduled appointment. Instead, clients will receive the remainder of their treatment based on their arrival time + obligated to pay full service price.
No-Show Policy
If a client no-show's their appointment without any form of communication, the client will forfeit their deposit fee + their request for future treatments will be denied.
Procedures
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Clients will be required to pay a 20% deposit fee at time of booking. This fee acts as credit towards the service balance + can be paid via Zelle, Venmo, pay link or debit/credit card.
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If the deposit is not received within 2 hours of booking, the requested appointment slot will be released until the fee is secured.
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The deposit fee is non-refundable if a cancellation or re-scheduling request is received within 24 hours of scheduled appointment time.
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New Client Questionnaire forms are required to be fully executed + emailed back prior to services rendered.
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Please do not bring additional guests to scheduled appointments. This is to ensure esthetician + client safety + focus.